Skip to content

MAINTENANCE

Snaptec Smart Plan: All Aurra maintenance is FOC or included during the duration of the monthly maintenance period.

Outright Purchases: All Aurra maintenance is covered during the duration of 3 years from installation date. Thereafter, each time there is maintenance necessary, the following charges apply:

  • Filter changes: RM300 for Aurra Lite & Aurra Plus (Every 3000L), and RM360 For Aurra Pro (Every 3000L)
  • Aurra Health Check Up (Only If Necessary): RM50

What Is Included Under Maintenance: Filter Changes, Aurra Health Checkups, General Maintenance

Usage: For usage above 1000 Litres Per Month, Snaptec reserves the right to charge an additional fee of:

  • Aurra Lite: RM0.20 Per Litre
  • Aurra Plus: RM0.22 Per Litre
  • Aurra Pro: RM0.25 Per Litre
This additional charge only applies to household payment plans, but not corporate plans

Additional Note: Snap Technology & Solutions Sdn Bhd reserves the right to suspend maintenance if we detect any irregular usage or behaviour, such as using the Aurra for commercial purposes like bottling and water filling stations without prior consent