MAINTENANCE
Snaptec Smart Plan: All Aurra maintenance is FOC or included during the duration of the monthly maintenance period.
Outright Purchases: All Aurra maintenance is covered during the duration of 3 years from installation date. Thereafter, each time there is maintenance necessary, the following charges apply:
- Filter changes: RM300 for Aurra Lite & Aurra Plus (Every 3000L), and RM360 For Aurra Pro (Every 3000L)
- Aurra Health Check Up (Only If Necessary): RM50
What Is Included Under Maintenance: Filter Changes, Aurra Health Checkups, General Maintenance
Usage: For usage above 1000 Litres Per Month, Snaptec reserves the right to charge an additional fee of:
- Aurra Lite: RM0.20 Per Litre
- Aurra Plus: RM0.22 Per Litre
- Aurra Pro: RM0.25 Per Litre
Additional Note: Snap Technology & Solutions Sdn Bhd reserves the right to suspend maintenance if we detect any irregular usage or behaviour, such as using the Aurra for commercial purposes like bottling and water filling stations without prior consent